POLICIES

Most merchandise is delivered in the form of a gift certificate that is redeemable at the location specified.  Other merchandise may have additional shipping charges due to weight or packaging requird. 

Credit Card Processing

We process online via a secure process with Authorize.net.  Once your credit card transaction has been successfully approved, we will receive notice from Authorize.net and your order will be processed.  You will receive an order confirmation that your order was successful placed through our website-however, this does not gaurantee your purchase if in the event we have oversold our inventory-you will be contacted and your purchase will be refunded.

Pick up Orders

When placing an order, you have the option of picking it up at our location and paying for it at that time.  Please note that pick up orders are held for 14 days and then returned to stock.  We do not gaurantee orders over 14 days old.  Orders may ONLY be picked up at Northern Broadcast Inc. Located at 1020 Hastings Street, Suite 102 in Traverse City, MI 49686.  Please call 231-947-0003 Ext #10 for directions or if you have any questions in regard to picking up your order.  Our offices are open Monday through Friday 8:30am to 4:30pm.  Certificates cannot be printed directly from the internet and are not available for pick up at the merchant locations.


No Warranty We provide our web site and services on an "as is, as available" basis and without any warranty.

All warranty (where applicable) is provided directly by our suppliers.  Purchase of certificates from this website does not constitute an obligation by this company to fulfill terms on certificate itself.  Suppliers and merchants are solely responsible for fulfilling terms and conditions as specified on certificates.

Return/Exchange
No refunds/No exchanges.  All sales are final.  We are not responsible for business closures or changes in ownership.

 

Shipping/Handling You have the option of having your certificates mailed to you:

  • Via Regular First Class United States Postal Service at no extra charge.  ****Please be aware that items shipped USPS have NO tracking number, do NOT require a signature upon delivery and we are not responsible for lost, stolen or damaged items.  No returns will be issued for items if original certificates cannot be returned.
  • Some merchandise, due to weight or shipping method will require a shipping charge that will be added to your purchase.  Any additional shipping charges will be indicated at the purchase point on your shopping cart.
  • Certified Mail through United States Postal Service at an additional charge-standard USPS certified mail charges apply.  Does require a signature and shipments can be tracked.
  • Overnight shipping through UPS for additional charge.  Orders for overnight shipping must be received before 3pm Eastern for processing or order will be shipping next available business day
  • Questions regarding placing special shipping requests can be placed Mon-Fri 8a-5p EST at 231-947-0003 Ex #10.
  • You have the option of picking up your merchandise and making payment at that time at our place of business at 1020 Hastings Suite 102 Traverse City MI 49686

 PROMO CODES

We circulate promotional codes/coupons to provide costumers with additional discounts on their purchases as incentive. We distribute coupons that can be redeemed in person or can be redeemed on the website by entering the promotional code during the check out process. Promotional coupons redeemed in person are limited to one coupon per person per day. Promotional codes entered online during the checkout process are limited to one entry per person every 24 hours. Northern Broadcast maintains the authority to revoke discounts applied for people creating multiple accounts or in any way attempting to abuse or take advantage of promotional discounts over and above the allowable parameters.

 
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